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Housing Cancellation

Your first step in the housing application process was to review the housing contract and agree to these terms. The housing contract is a legally binding agreement that you entered with the UW-Green Bay Office of Housing and Residential Education. The terms outline important dates, deadlines and what you and UW-Green Bay are responsible for during your time living on campus. Under certain circumstances, you or UW-Green Bay Office of Housing and Residential Education may cancel your housing contract. Please review the information and steps to request a housing cancellation below.

Submitting a Cancellation Request

After you submit your cancellation request, staff will review your submission and then send an approval or denial based on the reasons listed in the housing contract to your UW-Green Bay student email account. If your initial request is denied, you will have an opportunity to have your cancellation request re-evaluated by the Housing Appeals Committee.

Students requesting to cancel their housing must do the following:

  1. Log into Housing Hub
  2. Select Housing Cancellation option
  3. Note the reason for your cancellation
  4. Submit

As outlined in Refund and Forfeiture section 12.B of the UW-Green Bay Housing contract, cancellation may be granted for the following reasons:

  • Change in Enrollment*
  • Medical
  • Financial

*Change in enrollment means withdrawal from the University, transfer to another University, internship or student teaching more than 30 miles from the UW-Green Bay's Green Bay campus, etc.

Housing Appeal Process

Your housing contract cancellation request will be reviewed by a housing staff member within three business days of your cancellation request. If you are denied, you will also have the opportunity to submit an appeal. In your denial email, you will receive information and instructions on how to submit the appeal. This appeal will be reviewed by the Housing Contract Cancellation Appeal Committee. This committee is made up of members from Housing, Dean of Students, Wellness Center, Student Accessibility Services and Financial Aid. Students who appeal will be able to meet virtually with this committee to provide more context on their appeal and allow the staff to ask questions of the student.

  1. You will need to submit documents and information regarding your personal situation and circumstances related to your cancellation request for the Housing Contract Cancellation Appeal Committee to review.
  2. When you submit your appeal documents, you will also have the opportunity to request to meet virtually with the Appeals Committee.
  3. During the appeals meeting, the documents you submit will be reviewed by the Appeal Committee members. If you request to meet with the committee, you have the opportunity to highlight any information previously submitted and present additional personal information to be taken into consideration by the committee.
  4. You will receive a decision in an email to your UW-Green Bay email account from the Appeals Committee within 3-5 days after the appeals meeting.
  5. If your appeal is approved, you must complete a check-out, following the process outlined in your decision email.
  6. If your appeal is denied, you are responsible for the costs for the remainder of the Housing Contract term.
  7. The decision of the Housing Contract Cancellation Appeals Committee is final, there is not another appeals level or process.
Megan Leonard-Bisenius

Need help?

If you have any questions about cancelling your housing contract, just contact us.

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