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Office of Residence Life


Front Desk

he Community Center front desk is a general information desk that can assist you with any questions you may have. We also provide many services for our current residents and prospective students.  During the academic year, the Community Center front desk is open 24 hours a day, excluding break periods and holidays.
Assistance with Applying/Contracting

Do you have questions about applying/contracting for housing? We can walk you through how to contract for housing and explain what is involved in the process.

Assistance with myResLink Online Services

Would you like assistance with or need a computer for using our online services? We can walk you through how to use any of our MyResLink services and address your questions or concerns.

Campus Box Information

If you’ve lost or cannot remember your campus box information, there are a couple ways to obtain it. You can sign in to view your campus box information; otherwise, please stop by the front desk or mailroom to receive your campus box number and combination from our staff.

Changing the PIN on your ID card

If you want or need to change the PIN on your ID card, you can do so online at anytime. However, you’ll need to stop by the front desk to have your card encoded for the PIN change to take effect on your card.

Check-In upon Arrival/Room Change

Upon arrival to housing on your scheduled move-in (or room change) day, you need to officially check-in at the front desk (or assigned check-in station). Please bring your campus ID card to the front desk for your check-in so it may be encoded for your door access. Reminder: You need to complete pre-check-in steps online (in our Express Check-In system) before you check in at the front desk. A kiosk is available (in the lobby) if you still need to complete pre-check-in steps upon arrival.

Computer Service Center

The Computer Service Center (CSC) is not operated from the Community Center front desk but rather from an office in the lower level of the Community Center. The CSC can assist you with problems you may have with your computer (i.e. viruses) or wireless setup. For more information on how the CSC can assist you, please see their ResNet site.

Encoding a new ID card

When you obtain a new or replacement campus ID card, you’ll need to come to the Community Center. The front desk will need to encode it to give you access to your room.
Note:  If you do not have time to immediately replace a lost/stolen campus ID card, you may report it lost/stolen by using the online card office.

Games, Sports Equipment, & Tool Check-Out

Free games and sports equipment are available for check-out from the Community Center front desk.  A limited supply of board games and basic tools are available. We also have the mallets necessary to modify your bed configuration.  For a complete listing of all equipment, click here.  Following are some of the items that are available:

  • Volleyballs
  • Basketballs
  • Soccer balls
  • Frisbee golf discs for the campus disc golf course
  • Bocce Ball Sets
  • Crouquet
  • Bean Bag Toss
  • Tools
General Information Resource

Staff at the front desk is available to answer a variety of questions and are usually able to direct you to the correct person or department if you’re unsure who to call.

Housing Questions

Our staff can answer questions you may have about your housing contract, our housing facilities or your mailing information.

Internet Kiosks

There are two internet kiosks in the Community Center available to you. You can check your email, search for information or get assistance with housing related services such as Express Check-Out, applying for housing or submitting a maintenance request. One kiosk is located in the lobby and the other is on the lower level at the base of the stairs.

Locked out?

Please stop by the Community Center front desk for assistance if you’re locked out of your room. After verifying your identity, the front desk can provide you access. 

Important reminder: there is a fee associated with this service after you use up your freebies.

Lost and Found

Items that are found on campus may be turned into the front desk. If you have lost something, please stop by to see if it has been turned in. You can also check at the University Ticketing and Information Center located in the Union.

Maintenance Emergencies

If something is wrong in your room or building that would be considered an emergency, you can call the front desk to have maintenance contacted immediately. Such situations include: water leaks, electrical concerns, or broken glass.

Parking Passes

The Community Center front desk sells one day and five day parking passes to students. These cost $2 and $8, respectively. We also offer visitor passes for guests that have a vehicle on campus. Guests staying overnight must be registered before a visitor pass will be issued.

Scheduling Appointments with Area Coordinators

Area Coordinators are professional staff in charge of different areas of housing. Each building is assigned to an Area Coordinator. They are available to meet with you between 10 a.m. and 4 p.m., Monday through Friday. You can discuss roommate concerns, possible room changes, and other topics with them. Stop by or call the desk to schedule an appointment with your Area Coordinator.