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Transcript FAQs

  1. I attended UW-Green Bay a long time ago and I don't remember my student ID, password, or the years I attended. How do I order my transcript?
  2. I went to UW Marinette/Sheboygan/Manitowoc, where do I get those transcripts?
  3. If I am applying to UW-Green Bay and I attended UW Marinette/Sheboygan/Manitowoc, do I need to order a transcript?
  4. What is the difference between an unofficial and official transcript?
  5. Can I get an Unofficial Transcript email to me?
  6. How long will it take my transcript to be delivered?
  7. How much does a transcript cost?
  8. Can I order over the phone?
  9. I have a form or an attachment that I would like to attach to my transcript order, how do I do that?
  10. Can someone else pick up my transcript if pick up method is selected?
  11. Can I select multiple recipients with one order or do I need to place a new order each time?
  12. Will the transcript show all of my courses? Graduate and Undergraduate?
  13. Will my transfer credits be on the transcript?
  14. Is there a way to just view my transcript without placing an order?
  15. I ordered my transcript a while ago, why hasn't it been sent?
  16. I am having troubles ordering my transcript or have general questions about my transcripts, who do I contact?
  17. Are my transcripts order refundable?
  18. I need a copy of my transcript, what are my options?
  19. I need my current grades and/or degree to be on my transcript, how do I do that?
  20. I am applying to medical school and need my transcript to be sent to one of the medical application service (e.g. AMCAS or PHARMCAS). Do I send my transcript request form to the Registrar's Office?
 
I attended UW-Green Bay a long time ago and I don't remember my student ID, password, or the years I attended. How do I order my transcript?

You can do this by clicking the Order Transcripts button on the top of the transcripts page. You are required to provide your Social Security and Name when you attended the University. We will use this to locate your transcript.

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I went to UW Marinette/Sheboygan/Manitowoc, where do I get those transcripts?

If you attended one of the UW Marinette, Shebogyan, or Manitowoc campuses prior to the Fall 2019 semester, you will have to order your transcript from UW Colleges. You can start by going to Requesting a Former UW Colleges Transcript. If you attended at multiple campuses, you do not need to order transcripts from each location. All your records from each of the campus locations are all on one transcript. You only need to order one time.

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If I am applying to UW-Green Bay and I attended UW Marinette/Sheboygan/Manitowoc, do I need to order a transcript?

If you last attended one of the campus locations in Marinette, Sheboygan or Manitowoc prior to the Fall 2018 semester, you will have to order your transcript from UW Colleges by requesting a Former UW Colleges Transcript. You will have to select UW-Green Bay as the recipient to have your UW Colleges transcript electronically sent to UW-Green Bay. If you attended one of the additional campus locations during the Fall 2018/Spring 2019 semester or later, you do not have to send a transcript from UW Colleges to UW-Green Bay.

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What is the difference between an unofficial and official transcript?

Official transcripts are authenticated and printed on security paper, or are authenticated on encrypted PDF files. Official transcripts contain a student's official record at UW-Green Bay. Unofficial transcripts are available only view option to current active students on their SIS account contain the student's enrollment record.

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Can I get an Unofficial Transcript email to me?

No. Unofficial transcripts are not encrypted and cannot be electronically sent. This is due to security and student privacy. If you need your transcript to be emailed, you will have to order your Official Transcript which will be emailed to you in an encrypt protected PDF file. Appropriate fee rates apply. Check pricing on the transcripts page.

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How long will it take my transcript to be delivered?

Electronic official transcripts are delivered to your recipient within the same day your order is verified and completed. Mail orders will be delivered via USPS first class mail which can range between 3-5 business days. If you choose to expedite your order with FedEx Overnight Shipping, the order will be delivered the following business day. Pick-Up transcript option are printed the same day and can be picked up on campus at GBOSS in Student Services SS1100. Due to Covid-19 restrictions, pick up option is suspended until further notice. All delivery methods will begins after your order is completed. You will receive a separate email containing instructions if there are additional steps required to complete the ordering process. You can track your order status via our by logging into your Parchment account.

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How much does a transcript cost?

Pricing varies depending on the transcript type and delivery method you've selected. Pricing range can vary from $10 to $65.

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Can I order over the phone?

No, unfortunately there is not an option for students to order over the phone. Students must order their transcript online. 

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I have a form or an attachment that I would like to add to my transcript order, how do I do that?

Do not email, fax, or bring your attachments to the Registrar's Office. Attachments will be electronically uploaded onto the order. If you have an attachment that UW-Green Bay needs to complete, please upload the attachment onto the order. The Registrar's Office will complete and attach them back to your order. AMCAS, PHARMCAS, and other application services identification attachments are auto-generated and attached to the transcript after student enters their CAS ID. Attaching the CAS ID page is not necessary.

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Can someone else pick up my transcript if pick up method is selected?

Yes. You may authorized someone other than yourself to pick up your transcript. All transcripts being picked up require a valid ID for the Student Services office. When ordering, you can enter the name of the person you authorize to pick up your transcript. That person will need to show a photo ID and complete a transcript pick up form when they arrive at Student Services. We will only release your transcript to the person you authorize. There will be no exceptions. If you want to change the authorized person after you placed your order, you will need to email registrar@uwgb.edu. Once the transcript is released to the authorized pick up person, we will not reissued you another copy. You will need place a new transcript order and pay all applicable fees. After 31 days, any unpick transcripts will be mail to you. There will be no refunds.

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Can I select multiple recipients with one order or do I need to place a new order each time?

You can have up to five different recipients in one order. The transcript fee applies for each copy you send.

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Will the transcript show all of my courses? Graduate and Undergraduate?

Yes, your transcript will show your courses for all collegiate careers that you enrolled at UW-Green Bay.

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Will my transfer credits be on the transcript?

The credits that UW-Green Bay accepted as transfer credits will be listed on your UW-Green Bay Transcript. This may not be all of the credits you have taken at other institutions. If you attended different institutions, you will want to contact their records office for your official transcripts.

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Is there a way to just view my transcript without placing an order?

If you are a current student, you can view your unofficial transcript from SIS student center self-service drop down option. If you are a not a current student, there is not a way to view your transcript. You will have to place an order.

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I ordered my transcript a while ago, why hasn't it been sent?

There are multiple reasons for the delay. You might of select to hold your transcript until grades or degree posted at the end of the semester. You might have a financial hold on your student account that. If you have any financial obligations withhold from UWGB, your transcript will not be release until you resolve this with Student Billing Office. The credit card you entered on the order was invalid or cannot be charged. In this instance, you will have to contact Parchment support center. You might enter an invalid recipient email/mailing address that prevent the transcript from being delivered successfully. The postal service might of lost your transcript along their delivery process. You can track your order status by logging into your Parchment account. 

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I am having troubles ordering my transcript or have general questions about my transcripts, who do I contact?

If you have questions or issues ordering your transcript, please contact Parchment support. If your questions are classes, grades, enrollment related, you can contact the Registrar's Office at (920)465-2111 Mon-Fri 7:45am to 4:30pm or registrar@uwgb.edu.

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Are my transcripts orders refundable?

All transcripts orders are final once they are completed and delivered. Transcript orders are not refundable or reissued. Please review your order summary carefully before you submit your order.

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I need a copy of my transcript, what are my delivery options?

If you need your transcript on the same day, there are a few options. Your first option is to order an electronic PDF official transcript. If the recipient you are sending to accepts electronic transcripts, they will receive the transcript as soon as your order is verified and complete. Secondly, you can select the Rush Pick Up order of the official transcript and come pick up the transcript from GBOSS at Student Services. Third, you can select the FedEx delivery and your transcript will be shipped overnight with FedEx. Please note that FedEx cannot deliver to PO Box addresses. Otherwise all official and unofficial transcripts will be send through USPS first class mail which will be delivered between 3-5 business days. All delivery options have different fee rate. You can find pricing details on our transcripts page.

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I need my current grades and/or degree to be on my transcript, how do I do that?

During your ordering process, there will be a dropdown option for you to indicate you would like to hold your transcript until either grades or degree has been posted. Once grades have been posted and the conferral deadline has passed for the held term, the Registrar's Office will process your order. You do not have to call anyone to process the order. If you select to "Send Now," and complete your order, but wanted your current degree/grades transcribed you will have to place a new order. Please review your grades on SIS before ordering a transcript.

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I am applying to medical school and need my transcript to be sent to one of the medical application service (e.g. AMCAS or PHARMCAS). Do I send my transcript request form to the Registrar's Office?​
No, do not mail, email, or fax your transcript request form to the Registrar's Office. AMCAS prefers students order their electronic transcript to be sent to them electronically. You can order your transcript by going to the Transcript Ordering webpage and order your electronic transcript online. You will be ask to provide your CAS ID when you select application service as your receiving recipient. The order will generate an electronic copy of your CAS attachment to be send along with your official transcript to your medical school application service. If you must order a hard copy, you are required to attach your transcript request form to your transcript order. You will have to select hold for attachment from student on your transcript order. You will receive an email with instructions on how to upload your attachment after you submit your order.