Disbursement of Aid

The Financial Aid Office runs a process called disbursement in order to release federal and state financial aid to students' accounts at the Bursar's Office. Typically, financial aid is disbursed just before the term begins, daily during the first week of each semester, and regularly throughout the term. You will want to become familiar with SIS (Student Information System) under 'Account Summary' to ensure that all funds that are 'pending' disburse at the correct time and are applied to your account in a timely manner.

Do not assume that your pending aid will disburse to your account. It is your responsibility to monitor your account to ensure that your bill has been paid by the published due dates or payment arrangements have been made with the Student Billing Office. 920-465-2224. Aid applications and awards completed just prior to the beginning of the term may delay the disbursement dates, and any applicable late charges or fees will remain the responsibility of the student.

After disbursement of aid, if a student's financial aid exceeds the balance due on the student's account, a refund will be generated two days later. Students are encouraged to sign up for electronic refunds, which will allow any excess aid to be deposited directly into the student's bank account. Refunds are available on or after the first day of classes. Recently dropped credits and/or the existence of waitlisted courses will prevent students from receiving their refunds within this timeframe.

Monitor the 'Account Summary' area of SIS regularly, and contact the Financial Aid Office if your aid does not come in when anticipated.

Private Scholarship, Loan and other outside aid Disbursements

Many times, funds from private scholarships and/or loans will come straight to the University for payment to your account balance. If you are expecting private scholarships or other outside aid (private loans, tribal assistance, etc), you'll want to keep track of those disbursements to the University on your own. You can view any aid posted to your account in SIS under Account Activity. The University is not responsible for tracking aid that has not arrived to the University's Bursar Office. Please contact the awarding organization if your funds have not arrived or have not been disbursed to your account.