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Employee Assistance Program

The University of Wisconsin-Green Bay’s Employee Assistance Program is a free, confidential service to you, your dependents, and anyone living in your household. You have access to confidential, completely private, 24-hour, 7-days-a-week counseling and online services through the Employee Assistance Program.    

Acentra Health

You, or a member of your household, may contact Acentra Health (formerly Kepro) for services by calling (833) 539-7285 (24 hours a day, 7 days a week) or visiting Acentra's website: (Username: SOWI).  You will need to create an account to access the EAP resources online.

Some of the services Acentra Health provides are:

  • Emotional Situations: relationships, parenting, grieving
  • Work/Life Challenges:  child care, elder care, adoption
  • Legal and Financial Circumstances: managing expenses or debt, preparation of simple wills, child custody or child support

The program's counseling services are available at no cost to you and your household members.  Professional counselors are available both on the telephone and on an in-person basis in our local area.  You can receive up to 6 sessions, per issue, per year.  If additional counseling or services are recommended, the counselor will assist you with accessing providers covered by your health insurance plan.  Educational information, useful links, help locating child and elder care providers, and self-assessment tests are available through Acentra's website.