COVID-19 Updates See our Phoenix Forward page.

Hours & Location

Office Hours: Monday - Friday, 7:45am - 4:30pm
Cashier Window: Monday - Friday 7:45am - 4:15 pm
Location:    1300 Student Services Building
Telephone: (920) 465-2224

Mailing Address

Bursar's Office, SS 1300
Univ of Wisconsin-Green Bay
2420 Nicolet Drive
Green Bay, WI 54311-7001

Payment Due Dates

January 2021 Due Date
Jan. 11th by 4:30 pm Central

Spring 2021 Payment Plan Due Dates
Feb. 5th by 4:30 pm Central
March 8th by 4:30 pm Central

Bursar Office Notices:

Office Closure:

Bursar Office (Student Billing & Cashiering window) will be closed
Thursday November 26th and Friday November 27th in observance of Thanksgiving Break
Students can continue to make online payments or mail check payment to the Bursar Office.



> Due to COVID-19 pandemic, Bursar/Student Billing staff will continue to have partial staff
    working remotely off campus, with minimal staffing on campus in the Bursar Office.
> Face Masks and Social Distancing are mandatory.
> If you have questions, please email us at from your UWGB student email
    account or call 920-465-2224.  Our replies will be sent to the student's UWGB email account.

Student Billing Services:
  • Effective August 1, 2020 the Student Billing Office will available by "Appointment Only" for 'in-person' Student Billing services.
  • "Walk-in" service is unavailable until further notice.
  • We will work diligently to continue providing customer service to students and their families during this difficult time.
  • Please contact us at 920-465-2224 or email for assistance with your questions or to make an 'in-person' appointment for Student Billing services.
  • If you are looking for information about housing charges, dining plan charges, other charges or refunds, please watch your student email for updates.
  • If you have any other questions, please email us at

Cashiering Window Services:

> Effective August 1, 2020 the cashiering window located in hallway outside Bursar Office doors
    will be open 7:45 am to 4:15 pm Monday through Friday (excluding holidays).
> Due to COVID-19 the window services are limited.
> Face Masks and Social Distancing are mandatory.
> Paper refund checks will NOT be available for pickup at the Cashiering window.  (see "Student
    Refunds" below for more information)

Payment Options: 
To minimize in-person exposure ----- Students are encouraged to make payments with one of these following options:
  • Online through the Student’s SIS account by electronic check; debit card; or credit card. (NOTE:  credit/debit cards will be assessed a 2.75% convenience fee.  Electronic check payments have no fee.)  Online payments will continue to post in real-time to student's SIS account.
  • Effective September 1, 2020 the Cashiering Office has the 'hallway' window open during regular Bursar Office business hours for in-person payments.  To minimize COVID-19 exposure, only 1 person will be allowed window service at a time.  Please maintain 6 foot social distancing while waiting in line.
  • Mail check payment (with student ID on the check) to:
         UWGB Bursar Office SS 1300
         2420 Nicolet Drive
         Green Bay, WI 54311
  • Place payment in 'drop box' located in hallway outside of Bursar Office doors.  Please be sure to include Student ID number on payment.
  • Contact 920-465-2980 to make an appointment for Bursar Office lobby 'in-person' cashiering services.
Student Refunds:
  • Refunds will be processed twice a week until further notice.
  • Electronic refunds will process through to your bank within 2-3 business days.
  • Due to COVID-19 'social distancing', paper refund checks will not be available at the cashier window for in-person pickup until further notice.
  • Paper refund checks will be mailed on the Monday following date the refund posted to your SIS account.  Paper checks will be mailed to the “home” address showing on the student’s SIS account.  (Please verify your 'home' address is correct on your SIS account, and make any necessary corrections.)
  • Paper refund checks could take 1 to 2 weeks for postal delivery.
  • We encourage students to enroll in electronic direct deposit refunding.  For more information and directions for enrolling in electronic refunding, please refer to the Electronic Refunds page on the Bursar webpage.
Citation Payment:
   * Send mailed payments, with the Citation to: 
          UWGB Bursar Office SS1300
          2420 Nicolet Drive
          Green Bay, WI  54311
   *  If you do not have the original citation, please include your license plate number on your
      check payment.
   *  Credit card payments will continue to be accepted by phone call to 920-465-2980.
   *  Citation with payment can be placed in 'drop slot' located in hallway outside of Bursar Office.
       Payment will be applied to Citation by cashier.


      Thank you for your understanding – and
                      Please “Stay Healthy”!!


2020  1098-T Tax Document:

* Beginning with Tax Year 2020 and going forward, current ACTIVE students will have access to
   view and print their 1098-T form directly from their SIS student account 'home' page.
* Watch your UWGB email account for additional information coming in November 2020.
* Information and instructions will soon be available on our 1098T Tax Information page of the
   Bursar website.
* The 2020 tax year 1098-T form will be available by mid-January 2021.
INACTIVE students:
Students with calendar year 2020 enrollment activity HOWEVER no longer have access to their SIS account, will have a paper copy of the 2020 1098-T tax document mailed on January 31, 2020.
It will be mailed to the 'home' address showing on your SIS student account.

Enroll in Electronic Refunds - Receive your refund Faster !

  • Enroll in electronic refunds to receive your refund faster with direct deposit to your bank account.
  • Electronic refunds are deposited to your bank account within 2-3 days after refund is processed in SIS.
  • Select "Make a Payment or Manage Refunds" link in the Finances section of your SIS homepage and complete the steps to enroll.
  • For more information on how to enroll see Electronic Refunds page.

Due Dates


January 2021 Term Due Date

  • Monday January 11, 2021 by 4:30 pm Central Time

Spring 2021 Payment Plan Due Dates

  • Friday February 5, 2021 by 4:30 pm Central Time
  • Monday March 8, 2021 by 4:30 pm Central Time

Cashier Window Hours:

Monday - Friday 7:45 am to 4:15 pm Central (excluding holidays)
  • Bursar "Drop Box" Payments can be made up to 4:15 pm Central on the Due Date and late fee will not apply. 
  • Online Payments can be made up to 4:30 pm Central on the Due Date and late fee will not apply.

Important Information

  • Fall and Spring Due Dates are the 10th Term Class day by 4:30 PM Central Time
  • All accounts not paid in full by term due date are assessed late fees of $7.00 per credit (max $84)
  • New term unpaid accounts will automatically be in the payment plan
  • Payment Plan now has only 1 additional payment date
  • Payment Plan is available for Fall and Spring terms only
  • Payment Plan second due date is 30 days from the Term Due Date

Finance Charge

  • All unpaid balances remaining after the new term payment plan 30-day due date will be assessed a Finance Charge of 1% monthly

1098T Change - Effective 2018

Beginning with calendar year 2018 the IRS now requires higher education institutions to report by "Paid" amount in Box 1 on the 1098-T form.
Payments on 1098-T "eligible expenses" made during the calendar year will appear in Box 1 of your 1098-T form.

*** Please give this information to the individual responsible for completing your tax return if you
     do not complete a tax return by yourself ***


Online Payments

Online Payments and Bursar 'Drop Box' Payments can be made up to 4:30 pm CT on the Due Date and the late fee will not apply.

When making an online payment, if you receive a message stating our online payments are not available please disable your pop up blocker. Some browser pop-up blockers are prohibiting users from accessing online payments.

Payment Agreement

Every student needs to review and accept a Payment Agreement prior to registering for classes.
Learn More »

We're Electronic!

We save you time and paper with online payments, electronic refunds, and no paper bills!
Learn More »

Who We Are

Bursar is a term unique to higher education. The Bursar is the person responsible for billing and collecting tuition, fees, campus housing and other university related charges. The Bursar's Office performs two main functions: student billing and cashier office.

Student Billing
  • Tuition & Fees
  • Payment Policies & Procedures
  • Holds & Appeals
  • Drop / Withdrawal Schedule
  • Payment Plan
Cashier Office
  • Pay for Parking Decals
  • Pay Parking Citations
  • Pick-up Refund Checks
  • Pay Tuition and Fees

If you foresee any problem in meeting fee payment requirements and deadlines, you should consult the Bursar's Student Billing Office for assistance.