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General Information

Online (Internet) Courses

  • All Graduate and Undergraduate students taking online classes (as defined by UW-Green Bay policy) pay resident tuition, segregated fees, and the per credit distance education fee for all online classes within the tuition plateau.
  • Non-resident Graduate and Undergraduate students taking a mix of online and face-to-face classes are charged applicable non-resident tuition for all face-to-face courses; and resident tuition, segregated fees, and applicable per credit distance education fees for all online courses.  All classes are charged within the plateau.
  • Students pay the per credit distance education fee for all online courses taken during a particular semester, session, or term regardless of the number of credits taken.
  • An Online course is defined as one in which 75 percent or more of the instruction and interaction takes place through a non face-to-face modality. Distance education courses include those that employ audio, video or computer technologies.

Tuition Plateau

  • The tuition plateau for Fall and Spring is between 12 and 18 credits for Undergraduate students. The plateau is the range of credits where tuition normally remains the same.
  • January Interim does not have a tuition plateau.
  • Summer session plateau is 6 to 9 credits for Undergraduate students.
  • Effective Spring 2020 term - Students enrolled in credits at more than one campus location will remain in the 12 to 18 credit "One-Institution" Tuition Plateau (excluding specific programs that are an exception to the tuition plateau).
  • Fall 2019 students enrolled in credits at more than one campus location were subject to Separate Tuition Plateau.


Books purchased in the Phoenix Bookstore may be charged to your SIS account prior to the Fall, Spring, and Summer semesters.  Please refer to the Bookstore web site for more information.

Week Defined

All references to weeks are defined as a week being seven (7) consecutive days from the start of the semester or session.

Credit Hour Definition

A credit hour is an amount of work represented in intended student learning outcomes and verified by evidence of student achievement that is an institutionally-established equivalency that reasonably approximates not less than one hour of classroom or direct faculty instruction and a minimum of two hours of out-of-class student work each week for approximately fifteen weeks for one semester, or the equivalent amount of work over a different amount of time, or the equivalent amount of work for other activities as established by the University including but not limited to graduate work, internships, practica, studio work, and other academic work leading toward the awarding of credit hours.

Returned Checks

Any check (paper or electronic) which is returned for non-sufficient funds (NSF) or closed account, will be subject to the appropriate fee and penalty obligations in effect.  A $20 returned check charge, as allowed by Wisconsin Statutes, will be assessed.

If an Electronic check payment is returned "invalid account", the Bursar's office will contact the student via email and letter. Any late fees that are applicable, will be posted to the student's account. If a student receives more than two (2) such notices in a semester, they will no longer be allowed to use the online payment system.

Refunds on Credit / Debit Card Payment (Active Students Only)

If a refund generates from an electronic (online) credit / debit card payment made on an Active Student's UW Green Bay Student SIS account it will be refunded directly back to the credit / debit card used on the payment.

Refunds on e-Check Payment (Active Students Only)

If a refund generates from an electronic (online) e-check payment made on an Active Student's SIS account it will be refunded to the Student through their UW Green Bay Student Account on SIS.

Withdrawal and Financial Aid Return Policy

"UW system institutions are responsible for complying with federal regulations governing participation in the student financial assistance programs authorized under Title IV of the Higher Education Act of 1965, as amended. To the extent that these regulations require a larger refund to federal funding sources than the amount specified by the refund policy, the student will be responsible for the difference." For further information please contact the Financial Aid.